Customer Reviews

Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

Yuri
Nice chaps, got a lovely bike at a good price. Small unforeseen issue was sorted out within a day after purchasing. Would buy from Ebikes again!
John
I found Ebikes and Mike to be helpful and a genuine place to buy .The bike I bought was a VFR 800 with full luggage. The bike is running well, which is important for a long distance courier and ticks all the boxes. If you are looking for a bike to suit try Ebikes
Geraint
Dubious about buying a bike unseen, but must say I am pleased with the bike and the service I have received.
PSCM
Good communications and very helpful. Would recommend ebikes in Bristol.
Mike
Purchased my first bike from Mike. I had some concerns about buying without seeing the bike in person, but the bike was exactly as described and delivered on time without a hitch.
Val
Great people to deal with, have gone the extra mile with me cant praise them enough.
G C
Bought an RSV mille from ebikes unseen other than Mikes word and hi res pictures (once I got my money refunded from another dealer...long story! ).Rsv arrived as described with new parts fitted as promised.good delivery cost and bike was a great price.I would highly recommend.just a straightforward deal with no hassle..happy days.
Richard
Bought a used 2001 Suzuki SV650N online. Wasn't sure as it was over the net. Mike assured me the bike was in excellent condition. Martin explained the bike in detail to me & I was convinced. Even better it had extremely low mileage!
Bike was fully MOT'd, serviced & cleaned after I put down a small deposit. I was not asked to pay a further penny until the bike was ready for delivery. The bike was delivered exactly at the said time using a reputable courier. Bike runs & rides like new & I'm very happy with my purchase 6 months on! Highly recommend as you also get 3 months parts/bike warranty.
Ian
Bought a bike a few weeks ago. You just get the feeling that you are being sold decent quality, sensibly priced stuff. None of the "is this guy trying to rip me off?" feelings that usually go with buying used vehicles. Not only that but literally a day later, pre delivery, I had to change my mind because of an unfortunate black hole in my finances that I had failed to notice. So I had to take advantage of the money back guarantee. It was honoured without complaint. I hope to be back when the finances improve.
Matt
Outstanding service and selection of really clean bikes. Bought a Honda Deauville at a great price with no hard or pushy sales tactics from Martin or Mike. Whole process was really easy and convenient. Mike has also been very helpful with any little issues I've had. Would highly recommend ebikes!
Barney
Extremely pleased with both the bike and service. Buying a bike you have neither ridden or seen is always a worry, but these guys are straight up and genuine. Bike was delivered to derby at exactly the time they said. Further more Marc even threw in a free cover he had lying around in the back of the van. Great experience, I would highly recommend them.
Simon
The SRAD is absolutely spot on in every way, I've taken it all the way to Pembrokeshire and back via the Brecons and it was stunning! Driven to work too altogether proving the mechanical condition is superb. I'd like to think my next purchase will be through you as i'm chuffed to bits. Many thanks
John
Nice guy to do business with,fantastic after sales services, well pleased with my bike,
Katharine
My first bike in over 6 years due to spinal surgery, Mike was extremely helpful and patient. The bike needed a few little things doing to it which Mike promptly took care of as well as putting a new MOT on it. It is rare in this day and age to find someone so genuine and honest. I would, and already have, recommend/ed ebikes to all. 5* rating.
Matthew
Great place to buy a bike. Really helpful and professional. I had a bit of an issue with the bike I bought although it was immaculate and good value for money, the team dealt with the problem so quickly and they genuinely cared that all was dealt with swiftly and professionally. Couldn't be happier!
Shane
These guys do exactly what they promote on the website , totally trustworthy and deliver their guarantees to a very high standard , without any qualms I would use them to buy another bike !
Kay
I Bought a GSXF600 The bike is fab. Love it. Went to the unit to buy it there was a great selection of bikes at really good prices. Would defo buy again from there. Highly recommended :)
Paul
Bought a Honda XL650 Transalp from Mike a few weeks ago. Just about to go on a a trip around Ireland. Confident all will go well. Great people to deal with.
Cameron
I bought an 07 plate Honda cg from ebikes the bike is absolutely brilliant very very clean and great example, the guys in there were brilliant very helpful and polite they also sorted me out with a helmet and delivered the bike to me with no fuss, when it comes to upgrading I wont hesitate to come back here.... 5 star highly recommend...
Sam
After having a bad experience from gumtree (was delivered a bike that wasn't the one pictured/described), Thought it would be best to buy my first bike from a proper dealer. Bike arrived better then expected and been riding it everyday since and had no problems at all!! Worth the extra £'s!!! Couldn't be happier!!
Thanks Ebikes!!
Daniel
I bought a 2009 Honda CBF600 from E-Bikes about 2 months ago. The staff are great and very helpful! Great selection of bikes and I have to say I'm very pleased. I have used the bike almost daily and it's been great! Would definitely recommend E-Bikes!
Barney
Extremely pleased with both the bike and service. Buying a bike you have neither ridden or seen is always a worry, but these guys are straight up and genuine. Bike was delivered to derby at exactly the time they said. Further more Marc even through in a free cover he had lying around in the back of the van. Great experience, I would highly recommend them.
Phil
Bought V-Strom 650. Very pleased with service received. Highly recommend Mike and Martin. Bike initially did not run smoothly. This was all put right under guarantee.
Lee
Bit dubious about buying a bike I hadn't seen in person but was not dissatisfied in the slightest. First class service! Bike arrived today just as pictured full mot and serviced love it highly recommend ebikes 100%
Richard
Bought a 2001 SV650N from E Bikes UK. Full, transparent, easy sales process. Bought down a deposit, bike was MOT'd, serviced & not asked to pay a penny more until bike was ready for delivery. Delivery through respected transport company. Bike runs brilliantly & is almost like new with the extremely low mileage! Definitely recommend this dealer.
Peter
Very friendly and professional service offered by Mike and the team at Ebikes. They have a good range of stock from learner legal 125, super sports, tourers and commuters. I purchased my CBR125 r4 and I am very pleased with it, fully serviced and MOT'd, even came with half a tank of fuel. The purchase was hassle free, no heavy sales tactics, saw the bike on the web site, made a small deposit and then popped into Ebikes for a test ride, had a chat about the bike and bought it there and then. Mike delivered it personally within 5 days as it needed a service and MOT. I can thoroughly recommend Ebikes.

Jack
Yamaha YZF R125 - It looked great in the pictures and it was. I had a small gripe about the headlight being slightly marked and Mike sent a brand new OEM part out straight away. The bike runs like a dream and I'm really chuffed with it. I will be getting my next bike from here! Thanks.
Chris
Honda CBF600 - This bike is brilliant, it's my first "Big Bike" following my test and I couldn't be happier. The boys at eBikes knew there stuff and the condition of the bike is top notch. I'm out on it daily so i'm anything but a fine weather biker and in all temperatures it starts first time.... I'll be back for my next bike soon!
Patrik
Yamaha YBR 125 custom - Great experience with eBikes. Bike is running smoothly,in a great condition.Certainly eBikes made my online shopping for a bike very smooth + the delivery company was very good experience as well. Absolutely trustworthy seller.Highly recommended.Thank You eBikes.
Rory
Triumph Sprint ST 955i - Lovely clean bike thanks for taking the extra time to sort out the irregularity you noticed at the test drive. I would certainly recommend you.
Jeff
Yamaha XJR1300 - The bike is sound and no unexpected issues with it. A positive experience with team in Bristol, better customer care than from a near by main dealer, after taking the deposit. Will certainly use again when expanding the bike cave.
Alan
Thank you and your team who did a very good job plus your delivery company ;oh yes the 250 Dragstar is just what I wanted. I will recommend ebikes to others bikers and will use you again Thanks for your help.
Chris
Suzuki GSF1200 - Everything is as promised, the bike is really nice. Even the colour is better than expected. Thanks for making it so easy.
Anthony
I'm really enjoying the Deauville. It was exactly as described and has given me over four hundred miles of trouble free biking so far. Looking forward to many more to come!
Paul
Yamaha FJR1300 - Bike is excellent. Brilliant condition. Totally as described. I'd even go as far as to say better than described. Excellent knowledgeable staff. Cup of tea while doing the paperwork. Internet provided to buy the tax. Phone provided to sort out my insurance. And he even popped out to 1/2 tank of fuel in her. Highly recommended. Son hits 17 soon so will be on the website looking out for a 125 for him.
Mark
Kawasaki ZZR1200 - Friendly and helpful staff, clean setup with plenty of variety of stock and a speedy delivery service if needed. Mike bent over backwards to make sure I was happy with my bike. I can't speak highly enough of him and e bikes and would recommend them without hesitation. Plus I had a brew and used their toilet, little things but make all the difference, particularly when it isn't a main dealership looking to butter you up. A fully deserved 5* rating, thank you.
Dave
Yamaha XVS 125 Dragstar - I agree with all the reviews. Great to do business with the 2nd time for me, Mike has always very helpful, with a good delivery service. I purchased on-line and the bike was delivered as specified in VGC.
Bruno
Suzuki GSF600 S - Very pleased with bike, finally had a break in weather to try her out. Rides very nice, still feels firm and tight. Looking forward to summer! Many thanks
Jonny
Just bought a gsxr 600 of Ebikes and I am very pleased. A pleasure to do buisness with. Thank you and merry Xmas.
Steve
Suzuki DL650. Purchased the motorcycle over the phone and had the bike delivered. Bike was as described. I would definitely deal with you again. Thank you ebikes.
Tom
Vespa 50S - Scooter exactly as described, in as new condition, good price, all docs etc. Mike was great to deal with and he used great carriers. They delivered well before he predicted. I have every confidence in recommending ebikes. 10 out of 10 in every respect.
Dave
Thanks for the delivery of the bike yesterday, bang on the specified time! and very helpful showing me the operation of the bikes controls.
Andy
GSX1400 Great bike exactly as described thank you
Barry
Suzuki GSX1300 Hayabusa - Just want to say the bike is amazing, well cleaned and the service you gave me was amazing. It was a real pleasure doing business with you and I will definitely deal with you again. Thank you so much for everything.

Sam
Yamaha XV125 Virago - Wow amazing bike Many thanks to Mike and the team for a friendly efficient sales service and swift delivery Highly recommend ebikes for a great service
Frank
I bought a Yamaha YBR125 from eBikes earlier this year. The whole experience felt very professional and very reliable, despite being a smaller bike dealer when compared to Fowlers who are the other side of the city centre. They delivered by bike on time and explained the features of that specific model with a comprehensive description of how they sent off the V5 logbook, when I could expect it back and how I could chase it up if I hadn't received it within a certain period of time. The bike itself is immaculate and I am very happy with both it and the service given. Would absolutely, definitely used again.
Dave
Hi, Just to say a big thankyou for the help today collecting the yzf. Bike is fantastic had a brilliant ride back to Shrewsbury via the a38 (Leominster etc..). Bit of a kangaroo start from the shop to the first junction but within minutes was well away. Once again many thanks